# Welcome to Bookline

## **AI Agents for Hospitality**

Welcome to the official Bookline documentation site. Whether you're a seasoned developer or just starting out, we're here to guide you every step of the way. Our goal is to make your experience with Bookline as seamless as possible.

### **Who are we?**

Bookline is the leading travel-tech company specializing in conversational AI for the hospitality sector in Europe and Latin America. We serve restaurants, hotels, campsites, and mobility. With over 1,500 clients in 16 countries and a team of more than 60 employees, we have established ourselves as a benchmark in the digital transformation of the tourism industry.

### **Why choose Bookline?**

#### AI Voicebots to handle calls and bookings 24/7:

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><mark style="color:blue;">Customize language and time zone based on caller location</mark></td><td><a href="../client-portal/products/creating-an-ai-agent-for-restaurants">creating-an-ai-agent-for-restaurants</a></td></tr><tr><td>Stores customer details automatically so returning customers don’t need to re-enter their information for future reservations.</td><td></td></tr><tr><td><mark style="color:blue;">Manage event and group booking requests</mark></td><td><a href="../restaurants/group-requests">group-requests</a></td></tr></tbody></table>

#### Customer relationship management with Whatsapp chatbots:

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><mark style="color:blue;">Make updates to a current reservation or cancel</mark></td><td><a href="../restaurants/reservation-management">reservation-management</a></td></tr><tr><td><mark style="color:blue;">Reservation reminders</mark></td><td><a href="../restaurants/reservation-reminders">reservation-reminders</a></td></tr><tr><td><mark style="color:blue;">Send satisfaction surveys</mark></td><td><a href="../restaurants/satisfaction-surveys">satisfaction-surveys</a></td></tr><tr><td><mark style="color:blue;">Seasonal and celebratory templates to engage your clients</mark></td><td><a href="../template-packs">template-packs</a></td></tr></tbody></table>

### **Need help?**

Our dedicated support team is always here to help. If you have any questions or encounter any problems, please don't hesitate to contact us.

Call us or message us on WhatsApp at [+34933803348](tel:+34933803348).&#x20;

You can also reach us by email at <soporte@bookline.io>.&#x20;

Thank you for choosing Bookline! Let's create better connections, together.