> For the complete documentation index, see [llms.txt](https://docs.bookline.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bookline.io/restaurants/group-requests.md).

# Group requests

{% stepper %}
{% step %}
To activate Group Requests, please make sure you’ve already submitted a request to our support team through the [Products page](/client-portal/products/creating-an-ai-agent-for-restaurants.md) in the client portal.

<div data-with-frame="true"><figure><img src="/files/O3s8dZjNJGnxMkOlV5Iu" alt="" width="375"><figcaption></figcaption></figure></div>

{% endstep %}

{% step %}
Once activated, the customer can make a group booking request through our product via phone or WhatsApp.

The bot will take the name, email, phone number and special notes about inquiries.

<figure><img src="/files/MKBRkAwinNUweqw7xjAq" alt="" width="375"><figcaption></figcaption></figure>

{% endstep %}

{% step %}
In our portal in the Requests page you can you Accept, Reject, Follow-up, Edit the request.

<figure><img src="/files/Dyf3VfQP5AVIARIfB5oF" alt="" width="515"><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}
