Requests

The Requests page lets you view and manage all event and large group booking inquiries in one place, making it easy to stay organized and communicate with clients.

Locating a specific inquiry

You can either type in a search term or select one from the dropdown for the following fields:

Field
Definition

Dates

Specify a date range for when the event will take place.

Filter by venue

Search by venue name.

Filter by phone

Search by client phone number.

Filter by state

Sort by most recent status.

Additionally, you have the option of sorting these fields by ascending or descending order.

  • Venue

  • Phone number

  • Diners: # of diners

  • Name: client name

  • Status

  • Request date

Actions

Actions allow you to view details about the inquiry, track your communication with the client and record notes.

Each action icon is explained below from left to right:

Icon
Definition

Eye

View inquiry details

Check mark

Notifies the client that their request has been accepted.

X

Notifies the client that their request has been rejected.

Message

Records that the client has been contacted. The client will not be notified of this.

Page

Add an internal note regarding the inquiry.

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