# Satisfaction surveys

### How it works

{% stepper %}
{% step %}
Customer surveys are available for some booking integrations, but not all. Please be sure to check first if this feature is available through your platform. 
{% endstep %}

{% step %}
If your booking platform offers this feature, you will need to contact our support team to activate it. Once activated, our bot will send a message to your customer after their meal to ask them to review the restaurant.
{% endstep %}

{% step %}
If the guest has a positive experience, we’ll direct them to your restaurant’s Google page so they can leave a review.
{% endstep %}
{% endstepper %}

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