# Satisfaction surveys

### How it works

{% stepper %}
{% step %}
Customer surveys are available for some booking integrations, but not all. Please be sure to check first if this feature is available through your platform. 
{% endstep %}

{% step %}
If your booking platform offers this feature, you will need to contact our support team to activate it. Once activated, our bot will send a message to your customer after their meal to ask them to review the restaurant.
{% endstep %}

{% step %}
If the guest has a positive experience, we’ll direct them to your restaurant’s Google page so they can leave a review.
{% endstep %}
{% endstepper %}

<figure><img src="/files/ceTBiauCaUahEGKY9DZ1" alt="" width="358"><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bookline.io/restaurants/satisfaction-surveys.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.