> For the complete documentation index, see [llms.txt](https://docs.bookline.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bookline.io/restaurants/satisfaction-surveys.md).

# Satisfaction surveys

### How it works

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Customer surveys are available for some booking integrations, but not all. Please be sure to check first if this feature is available through your platform. 
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If your booking platform offers this feature, you will need to contact our support team to activate it. Once activated, our bot will send a message to your customer after their meal to ask them to review the restaurant.
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If the guest has a positive experience, we’ll direct them to your restaurant’s Google page so they can leave a review.
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{% endstepper %}

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