# Creating a new Reservations agent

#### Introduction

The Reservations agent is a general purpose bot that answers FAQs based on documents uploaded to the portal and bound to a venue. It also takes reservations requests that can be managed via WhatsApp, email or the portal itself.

#### General configuration

<details>

<summary>Bot name</summary>

Name your bot something relevant to their role.

![](/files/1NHpkTpmfjbcWvxlYlAR)

</details>

<details>

<summary>Main language</summary>

Similar to the AI agents for restaurants, choose a primary language for your bot.

<figure><img src="/files/WE2XTLzgxkwPrU5m8srI" alt="" width="375"><figcaption></figcaption></figure>

</details>

<details>

<summary>System prompt</summary>

Write a system prompt to give your bot some personality and instruction about general behavior. Additionally, you can use the prompt we have written for you.

<figure><img src="/files/nsBYBTOiK9ehACtOJsEZ" alt=""><figcaption></figcaption></figure>

</details>

#### Voice configuration

<details>

<summary>Select voice </summary>

Choose a voice from the drop-down list for your bot.

<figure><img src="/files/7cw6noG21grUY2LBwbul" alt="" width="375"><figcaption></figcaption></figure>

</details>

<details>

<summary>Add more languages</summary>

You have the option to add additional languages and corresponding voice as well.

<figure><img src="/files/LaNKcTI9Mmk9tbkYpNfa" alt=""><figcaption></figcaption></figure>

</details>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bookline.io/client-portal/products/creating-a-new-reservations-agent.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.