# Purchasing a new phone number

### How to purchase a new phone number

{% stepper %}
{% step %}
Click “Add New” and select Phone.

<div data-with-frame="true"><figure><img src="/files/w6CmA4qEZVzYSRclF5L3" alt="" width="563"><figcaption></figcaption></figure></div>

{% endstep %}

{% step %}
Select the country and city you would like the number to be from.

<div data-with-frame="true"><figure><img src="/files/29VW2rJ3kNJT7ggJk0Ir" alt="" width="375"><figcaption></figcaption></figure></div>

{% endstep %}

{% step %}
Some countries (i.e. Albania) will not have numbers available for purchase.

<div data-with-frame="true"><figure><img src="/files/8am7VDbZXMjFeBM2AKYt" alt="" width="375"><figcaption></figcaption></figure></div>

{% endstep %}

{% step %}
To proceed with your purchase, reach out to Support through the blue chat box in the bottom-right corner of your screen.

<div data-with-frame="true"><figure><img src="/files/MBIJReknj7yTkR7PzI78" alt="" width="185"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
For countries such as France, Italy, the United Kingdom, Germany, and Switzerland, phone numbers are not tied to specific cities. Simply choose a number from the dropdown list to proceed. **A selection is required to complete your purchase.**

<div data-with-frame="true"><figure><img src="/files/OBSoQloXfl79ItzJ2Dnw" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
To complete your purchase click “Finalize”. Your number will now be saved and available in Channels.

<div data-with-frame="true"><figure><img src="/files/dPuhBtP6Elo4UiaNJlAt" alt="" width="301"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}


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