Adding a new channel

How to add a new channel

A channel can be created in two different ways:

1. Purchasing a new Phone Number

We recommend that clients purchase a new phone number, which we use to route calls to the restaurant and connect the bot.

This is handled through our Buy Number flow:

Continue learning how to purchase a new phone number with our step-by-step guide below:

Purchasing a new phone number

2. Adding a new Whatsapp number

In order to automate Whatsapp messaging for your restaurant, you will need to add a new Whatsapp number through our flow:

This number will be:

1. The public-facing number for the Whatsapp Business API account.

2. The link between your customers and a Bookline WhatsApp bot.

Continue learning about how to add a new WhatsApp number with our step-by-step guide below:

Adding a new Whatsapp number